New Feature
Help Center custom domain
You can now publish your Help Center on your own domain, like help.yourcompany.com, instead of using the default initdesk URL.
initdesk automatically manages SSL certificates, so your help center stays secure over HTTPS without extra configuration.
How it works
- Open Help Center → Custom domain
- Enter only the hostname, such as help.yourcompany.com
- Add the TXT and CNAME DNS records shown by initdesk, then confirm when you're done
Once the records are verified, your custom domain becomes active automatically. Read the full setup guide.
